Cancelling a Worker Runaway Report in Saudi Arabia: A Step-by-Step Guide
If you have filed a worker runaway report and need to cancel it, this article explains everything you need to know about the service, including its conditions, steps, cost, and the responsible authority. The information is updated in accordance with Saudi regulations.
1. What is the Service?
The Cancellation of Worker Runaway Report service allows the employer or sponsor to withdraw a report submitted to the relevant authorities (such as the Ministry of Human Resources and Social Development) when the worker is recovered or the issue is resolved amicably.
2. Conditions and Requirements
- The report filer must be the employer or sponsor registered in the Absher system.
- The original report number (incident number) must be available to identify the request.
- Proof of the worker’s recovery or a cancellation agreement between the parties (contract or written acknowledgment) is required.
- The report must not be based on criminal offenses or other violations that require legal follow-up.
3. Detailed Steps (Step-by-Step)
- Log in to the Absher Platform: Sign in using your username and password.
- Select the Service: From the main menu, choose “E-Services” and then “Cancel Worker Runaway Report.”
- Enter the Report Number: Input the original report number (the one issued when the report was filed).
- Upload Documents: Upload a copy of the worker recovery acknowledgment or any document proving the issue has been resolved (PDF or JPG).
- Fill Out the Cancellation Form: Complete the required information, such as the worker’s name, ID number, and recovery date.
- Review the Information: Verify the accuracy of the data, then click “Confirm Submission.”
- Track the Request: A tracking number will be displayed; you can monitor the request status via “Request Status” in Absher.
- Receive the Cancellation Notification: Once approved by the relevant authority, you will receive an electronic notification confirming the report’s cancellation.
4. Cost
The service is free for users on the Absher platform.
5. Processing Time
The report cancellation process typically takes 3 to 7 business days, depending on the volume of requests and the availability of documents.
6. Responsible Authority
The Ministry of Human Resources and Social Development (Ministry of Labor) is the authority responsible for reviewing and canceling runaway reports.
7. How to Apply (Online)
- The Absher platform (Absher website or mobile app).
- The Tawakkalna platform, if the request is transferred to a unified service center (please consult the relevant authority).
8. Important Tips
- Keep a copy of the report number and the cancellation notification for future reference.
- Ensure all documents are clear and legible to avoid request rejection.
- If you do not receive the cancellation notification within 7 days, contact the labor service center
