Inquiry about a transaction 2026 — Tracking Ministry of Interior transactions
The inquiry about a transaction service from the Saudi Ministry of Interior allows citizens and residents to follow up on the status of their transactions submitted to the ministry and its various sectors. Whether you want to inquire about a transaction in passports, civil status, or traffic, you can now track it electronically with ease through the Absher platform. In this guide, we provide a complete explanation of the transaction inquiry service in 2026.
What is the transaction inquiry service?
The transaction inquiry is an electronic service provided by the Ministry of Interior that allows the beneficiary to track the status of any transaction they have submitted to one of the sectors affiliated with the ministry, such as the General Directorate of Passports, Civil Status, General Department of Traffic, and others. The beneficiary can know at what stage their transaction is and the expected completion date.
Conditions for inquiring about a transaction
- Having an active account on the Absher platform.
- Having the transaction number or the request number issued when submitting.
- The transaction must be submitted to one of the Ministry of Interior’s agencies.
- The transaction date does not exceed the statutory retention period.
Steps to inquire about a transaction through Absher 2026
Method 1: Through the Absher application
- Opening the Absher application and running it (available on App Store and Google Play).
- Logging in using the username and password.
- Selecting “Electronic Services” then “Inquiries”.
- Selecting “Inquire about a transaction”.
- Entering the transaction number and the concerned authority.
- Clicking on “Inquire” to view the transaction status and all details.
Method 2: Through the Absher electronic website
- Accessing the Absher website.
- Logging in to your account (individuals).
- Selecting “My Services” then “Electronic Inquiries”.
- Selecting “Inquire about a Ministry of Interior transaction”.
- Entering the transaction number and ID number.
- Clicking on “View” to view the transaction details.
Inquiring about a passport transaction
To track passport transactions (such as renewing a passport, issuing a new passport, travel permits), you can use the previous service with the selection of
“Passports” as a specialized authority. You can also use the transaction number assigned to you when submitting your request.
Inquiry about Civil Status transactions
For Civil Status transactions (family record, national ID, birth and death certificates), the inquiry is done in the same way by selecting “Civil Status” as the specialized authority. This requires entering the transaction number provided by the Civil Status branch.
Inquiry about Traffic transactions
For traffic transactions (driver’s license renewal, vehicle ownership transfer, driving license issuance), you can inquire through Absher by selecting “Traffic” as the specialized authority, or via the Absher Traffic platform.
Frequently Asked Questions about Transaction Inquiry
1. What should I do if I cannot find the transaction number?
If you have lost the transaction number, you can visit the branch where you submitted the transaction to obtain a new one, or contact the unified number of the specialized authority to retrieve the number.
2. How long does a passport transaction take after submission?
The duration varies depending on the type of transaction. Renewing a passport typically takes 1 to 3 business days, while other transactions may take longer depending on the procedures.
3. Can I inquire about a transaction for someone else?
Yes, the account holder can inquire about the transactions of their dependents (such as children or spouse) through their Absher account, provided that the dependent is registered as a dependent in the account.
4. What does the status “Under Process” mean for a transaction?
The status “Under Process” means that the transaction is under review and assessment by the specialized authority. You should periodically check for any updates on its status.
Summary
The service for inquiring about transactions from the Ministry of Interior through the Absher platform makes it easier for citizens and residents to follow up on their transactions without the need to visit government offices. We recommend saving the transaction number after submitting the request so you can track it easily. For more guides and government services, visit toly.today.
Official Sources: Saudi Ministry of Interior | Absher Platform
