How to Resolve Your Labor Dispute in Saudi Arabia? Steps to File a Complaint and Settlement

Sometimes, disputes arise between an employee and an employer in the private sector—delayed salaries, termination without cause, unpaid end-of-service benefits. The question is: What’s the solution? In this article, we explain the official method for resolving labor disputes in Saudi Arabia.

First: Attempting an Amicable Settlement

The first step if a problem arises between you and your employer is to visit the Labor Office affiliated with the Ministry of Human Resources and Social Development. There, you can file a complaint, and a specialist employee will attempt to mediate between you and your employer. This stage is free and does not require a lawyer. If the settlement succeeds, the agreement is documented and binding on both parties.

Amicable settlement is often faster and cheaper than any judicial proceeding. Many disputes are resolved at this stage within weeks.

Second: The Primary Committee for Resolving Labor Disputes

If the amicable settlement fails, the case moves to the Primary Committee for Resolving Labor Disputes (or the Labor Court after judicial development). Here, the committee formally reviews the case. You submit your evidence—employment contract, salary statements, correspondence, anything that supports your claim.

The review period varies depending on the complexity of the case, but the system encourages swift resolution of labor disputes.

Third: Appeal

If you are dissatisfied with the Primary Committee’s decision, you have the right to appeal to the Appellate Authority (or the Labor Appellate Court). The appeal must be filed within 30 days from the date of the decision. The Appellate Authority reviews the decision and may either uphold or modify it.

After this decision, the ruling is usually final—except in very limited cases, such as appealing to the Supreme Court.

Key Developments in the Labor Dispute Resolution System

  • Specialized Labor Courts: Since 2018, specialized labor courts have been established under the Ministry of Justice, replacing the old administrative committees. This has streamlined work and expedited case resolutions.
  • Electronic Filing: You can now file your complaint electronically via the “Tasadi” platform or through the Ministry of Justice portal without visiting the Labor Office.
  • Remote Litigation: Many labor court sessions are now conducted remotely using technology, especially for simple cases.
  • Digital Labor Office: The Ministry of Human Resources has enhanced its electronic services for filing and tracking complaints.

Where Can You File Your Complaint?

  • Ministry of Human Resources and Social Development: Via its website or branches of labor offices in all regions.
  • Tasadi Platform: The electronic conciliation platform affiliated with the Ministry of Justice.
  • Najiz: The Ministry of Justice portal for judicial services.

Frequently Asked Questions

How long does it take to resolve a labor complaint?

The time varies depending on the case. Amicable settlement can take from a week to a month. If it reaches court, it may take from one to three months or longer for complex cases.

Do I need a lawyer to file a labor complaint?

No, you do not need a lawyer at the amicable settlement stage. However, during litigation, it is advisable to have a labor lawyer.

Does the law apply to domestic workers?

The Saudi Labor Law excludes domestic workers and those in similar positions from some provisions. They have a special regulation (the Domestic Workers Regulation).

What rights can I claim?

You can claim unpaid salaries, end-of-service benefits, leave allowances, compensation for arbitrary dismissal, notice pay, and any other rights stipulated in the employment contract or the Saudi Labor Law.

Can a case be decided without attending sessions?

In simple cases with limited amounts, some cases are reviewed in writing without attending sessions, especially with the advancement of electronic litigation.

Does a labor dispute affect my residency?

A labor complaint does not stop residency nor prevent transferring services or changing the sponsor. However, do not leave

Legal follow-up.