Unified Traffic: 993

Unified Emergency: 911

Red Crescent: 997

Police: 999

Civil Defense: 998

Rescue: 911

💡 Tip: Save the number 993 in your favorites so you can call quickly in case of an accident.

How to report an accident to 993?

When you call 993, they will ask you for this information to record the report:

  • Accident location — street name, nearby landmark
  • Type of accident — minor or major?
  • Are there injuries? — so they can dispatch an ambulance if needed
  • Number of vehicles — how many cars involved in the accident
  • Contact details — your mobile number and name

Important tip: For minor accidents with no injuries, try to take a photo of the location and damage. You can submit the report electronically via the Absher app or the “Kulna Amn” app.

Timeline for Traffic Services

Most electronic traffic services are completed instantly or within 24 hours. Examples:

  • Violation inquiry: Instant
  • Violation payment: Instant
  • License renewal: Within 24 hours of fee payment
  • Form renewal: After passing the periodic inspection

Frequently Asked Questions

Is 993 a toll-free number?

Yes, 993 is toll-free from all networks.

What is the difference between 993 and 911?

  • 993: Dedicated to traffic only (accident reports, inquiries)
  • 911: Unified emergency number for all authorities (police, ambulance, traffic, civil defense)

Can I report an old accident to 993?

Yes, you can report any accident, even if it happened a while ago.

How do I check my traffic points balance?

Go to Absher — select “Electronic Inquiries” — “Traffic Points Balance Inquiry”.

What is the traffic inquiry number?

The same number: 993 — inquiries and reports are handled on the same number.

Summary: The unified traffic number 993 is the lifeline for communication with the General Traffic Department. Save it on your phone and use Absher for electronic services to save time and effort.